Privacy Policy

Last updated: [DATE — e.g., 1 July 2026]

Y-LASER ("Y-LASER", "we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect through this website, how we use it, who we share it with, and the choices available to you.

By using this website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

This website is operated by:

Y-LASER
81 Ayer Rajah Crescent #02-62
Singapore 139967

For any questions about this Privacy Policy or your personal data, contact us at: sales@yi-laser.com

2. Information We Collect

We collect the following categories of information:

a) Information you provide directly

When you submit an inquiry through a contact or inquiry form on our website, we collect the information you enter, which may include:

  • Your name
  • Your email address
  • Your company or organization
  • The content of your message or inquiry

You provide this information voluntarily. If you do not provide the requested information, we may be unable to respond to your inquiry.

b) Search queries

When you use the AI-assisted search feature on our website, the text of your search query is processed in order to return relevant results. Please see Section 4 ("Third-Party Services") for information about how search queries are handled, including transmission to a third-party AI provider.

c) Information collected automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, which may include:

  • Your IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referring website

We use analytics tools (including Google Analytics) to understand how visitors use our website. See Section 6 ("Cookies and Analytics").

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the products, services, or information you request
  • Operate, maintain, and improve our website and its features, including search
  • Analyze website usage and performance
  • Communicate with you regarding your inquiry or our products and services
  • Comply with legal obligations and protect our legal rights

We do not sell your personal data.

4. Third-Party Services

To provide certain features, we share limited information with trusted third-party service providers who process data on our behalf:

  • AI-assisted search (DeepSeek). When you use our AI-assisted search feature, the text of your search query is transmitted to a third-party AI service provider (DeepSeek) to generate a response. You should avoid entering personal, confidential, or sensitive information into the search field. The third-party provider processes this data according to its own terms and privacy practices.
  • Analytics (Google Analytics). We use Google Analytics to collect and analyze usage data, as described in Section 6.

These providers are permitted to use your information only as necessary to provide services to us.

5. How We Share Information

We may share your information:

  • With service providers who perform services on our behalf (such as those described in Section 4)
  • For legal reasons, where required by law, regulation, legal process, or governmental request, or to protect our rights, safety, or property
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets

We do not sell or rent your personal data to third parties for their own marketing purposes.

6. Cookies and Analytics

Our website uses cookies and similar technologies to operate the site, remember preferences, and analyze traffic. Cookies are small text files stored on your device.

We use Google Analytics to help us understand how visitors interact with our website. Google Analytics may set cookies and collect information such as your IP address and browsing behavior. For more information, see Google's privacy practices.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the website.

7. International Data Transfers

Our website serves visitors globally. Where required, information collected through this website may be transferred to, stored, or processed in countries other than the country in which you reside, including in connection with the third-party services described above. Such transfers are carried out in accordance with applicable data protection requirements.

[LEGAL REVIEW REQUIRED] The specifics of international data transfers, the identity of the data controller and any processors, and the applicable legal bases and safeguards (including for visitors in the EU/EEA under the GDPR and in Singapore under the PDPA) must be confirmed with qualified legal counsel and reflected accurately here.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we take reasonable steps to delete or anonymize it.

9. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal data, which may include the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at sales@yi-laser.com. We will respond in accordance with applicable law.

[LEGAL REVIEW REQUIRED] The exact rights available (e.g., GDPR data subject rights, PDPA rights) and the procedures for handling them must be confirmed with legal counsel.

10. Security

We implement reasonable technical and organizational measures designed to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website and products are intended for professional, academic, and industrial users. It is not directed to children, and we do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. We encourage you to review this page periodically.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:

Y-LASER
81 Ayer Rajah Crescent #02-62
Singapore 139967
Email: sales@yi-laser.com